No. While the name sounds similar, freeze-dried is not the same as frozen. Unlike frozen meals that require a freezer and constant cold chain management, Tiffins is completely shelf-stable. Through the freeze-drying process, we simply remove all the water content, leaving behind a lightweight, dry product that can be stored in your pantry for a year. No ice, no freezer, and no thawing required!

​Freeze-drying is a process that removes 98% of the moisture from the food while it is frozen. Unlike traditional dehydrating or canning, freeze-drying preserves the original texture, nutrition, and—most importantly—the complex flavors of our Indian spices. When you add water, the meal "wakes up" and tastes exactly as it did when it was freshly cooked.

Every Tiffins item is cooked and packaged in India. We use time-honored regional recipes and local ingredients to ensure that the flavors are 100% authentic to their origins.

Yes. Quality and safety are our top priorities. All Tiffins meals are produced in an FDA-registered facility in India that adheres to strict international food safety standards. This ensures that every meal you enjoy meets the high quality and safety expectations required for the US market.

Our meals have a shelf life of 1 year (12 months) from the date of manufacturing. You can find the specific "Best By" date printed on the back of every pouch.

​No! Because the moisture has been removed and the pouches are vacuum-sealed, our meals are completely shelf-stable. Just store them in a cool, dry place like your pantry or a backpack.

Full transparency is important to us. Complete ingredient lists and allergen warnings are located on the Product Detail Page on our website and the physical packaging of every meal.

​Specific allergens (such as dairy, nuts, or gluten) vary by dish. Please review the packaging carefully before consumption. Our meals are prepared in facilities that may handle nuts, dairy, soy, and wheat.

Currently, Tiffins is available exclusively through our official website. We are excited to expand to other major e-commerce platforms and local retail stores in the near future—stay tuned!

Orders over $30: FREE Standard Shipping.
Orders under $30: A flat rate of $5.00.

We have a 1-day handling time. Once shipped, standard delivery typically takes 3–5 business days.

Because we aim for a 1-day turnaround to get your food to you quickly, orders cannot be cancelled or modified once they are placed. Please double-check your shipping address before hitting "Order."

Due to food safety regulations, we cannot accept returns on any food items.

​We’ve got you covered. If your package is delivered damaged (punctured seals, etc.) or is officially lost by the carrier, we will issue a full refund or send a replacement. Please contact us at info@gettiffins.com within 7 days of delivery with photos of the damage.

We love our regulars! You earn 1 point for every $1 spent at Tiffins. For every 100 points, you get $10 off your next order. We look forward to having you be a part of our Tiffins Family.